RETURN AND EXCHANGE POLICY
RETURN AND EXCHANGE POLICY
"No Cancellation/No Return Policy"
We adhere to a strict no cancellation, no return policy.
However, exchanges are allowed in the following cases:
- Manufacturing Defects:
- Inspect the product upon delivery and note any damage on the delivery receipt or challan.
- Report damages or defects to our Customer Care within 24 hours of delivery.
- Steps to Report Issues:
- Contact Customer Care via:
- Phone: +91 8595103024 (Monday-Saturday, 10 AM - 6 PM IST)
- Email: kaushik.rhea1991@gmail.com
- Provide:
- Order number
- Delivery address
- Photos/videos of the defect or damage
Our team will review your case and respond within 48 working hours.